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Information for Passengers
If you are looking for information about bus services, routes and timetables you will find full details in our Services section.
If you cannot find what you are looking for please contact us.
Bus Passes
Many school students travelling on our bus services are entitled to local authority bus passes. Contact the school or the relevant local authority for more information:
You can find out which passes are accepted on Shamrock bus services in our Services section.
Shamrock Scholar's Term Passes
Where a school student is not entitled to a local authority pass a Shamrock Term Scholar's Pass may be purchased. Further details.
Lost Property
If you think you may have left an item on one of our buses please telephone our Depot on 01202 621581 as soon as possible and we will do our best to locate it and arrange for its return. You may have to come to our Depot to collect it.
Please ensure where possible that children's items are marked with their name (and school) and take particular care with valuable items. Whilst we do our best to return lost property we cannot guarantee that it will be found and so we cannot be held responsible for its loss.
Please note that we can store lost property for one month only, perishable items will be disposed of immediately. A fee of £2 is charged for property returned.
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Some of our Services are very popular!
To avoid overcrowding, Pass Holders will be given priority boarding over fare paying passengers.
Our Drivers are often able to direct passengers to alternative Services on which seats are available.
Shamrock monitors demand and will react to it so that additional capacity can be made available.
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